top-right

Bark Busters Client Reviews

We place a very high value on customer feedback to ensure we stay in tune with our clients needs and expectations and continue to deliver excellent results and customer service. Every customer is given a feedback form which may be returned freepost to our Head Office. The feedback is logged, and where client permission has been given, the testimonials from those feedback forms are published below.

"The initial training was very comprehensive and adequate to what our dog needed. I learnt a lot in the session with Jo and felt confident that the exercises she recommended were something I could perform and teach my husband to do with our dog. A week later, when we had our follow up session with Jo and my husband, we also had a very good training session that further helped our dog to gain the confidence he needed to travel and evolve with us. Jo's recommendations and interest in helping our dog have been fantastic."
E.M., London 2nd April 2018
Trainer's Comments:
These owners have a Bernese Mountain Dog puppy. Their business is on two continents and it is important that their puppy can travel safely on an aeroplane. Unfortunately it has proved that their puppy is fearful. This is not unusual in young dogs and a lot can be done to increase a dogs confidence but to do this, these owners have had to undertake an intensive program to build his confidence sufficiently to travel without being damaged by the experience. He has made very significant progress already and his owners have gone out of their way including changing travel plans to give their dog the best chance possible.

"Very friendly and explained everything in an easy understandable way. Have now changed her diet and her coat is gleaming and Cassie has put on weight. We are still having a few problems but have taken on board what we were told and things are slowly improving"
M.R., Carshalton, Surrey 26th March 2018
Trainer's Comments:
Cassie is a very small Cocker Spaniel and is physically developmentally a little bit behind. This is not unusual and puppies generally catch up over time, but it does mean that extra time and attention is needed to help these pups. It can be frustrating for owners as their attention span is short for learning but they can also be attention seeking. Cassie frequently demands attention, hates being on her own, jumps up constantly, mouths and bites, lead pulls, struggles to learn/retain basic commands and her toileting is very hit and miss. This can describe pretty much any puppy, but it is that little bit harder for the owners when their puppy is slow to develop as the issues take so much longer to resolve. Fortunately Cassie has owners who are prepared to work with her and provide the boundaries and training she needs while taking into account that she needs that extra bit of time.

"Jo was absolutely lovely. She calmed our "new puppy parent" anxiety and answered the thousands of questions we had for her. She also had a plethora of useful tips outside our questions, things to look out for, toys specific to our puppy breed, and how to travel with him etc. She has a very loving approach but it gets results. We were dealing with issues such as toilet training, responding to being called, playing with other dogs, basic discipline and chewing. We felt the information given by Jo came from personal experience both in her own home and professionally, it was nothing that one could simply read up online, so we really felt lucky with our trainer. Her training is also very useful as she has several dogs herself all different sizes, so Benzo could train with different breeds and sizes."
N.M., London 26th March 2018
Trainer's Comments:
Benzo is a Jack Russell puppy and lives with his owners in a particularly busy part of London so needs to be a real "urban dog" capable of coping with busy streets where everyone wants to meet him and also the wide expanses of a park full of tourists on hired bikes, horse riders, lakes and also lots of water birds. He is a friendly confident dog that loves people and dogs and is very responsive to his owners, but as with many pups doesn't always recognise danger and needs appropriate guidance in his interactions. Recall is important to every puppy and dog, but is essential with such a high level of distractions on a daily basis and his owners have prioritised this knowing that Jack Russell's are generally faarless independent dogs that were not bred to be under close command of their owner. He has met our German Shepherd and I am looking forward to introducing him to more of our dogs in the future so we can do more "live" practice.

"As always, Graham is quick to pick up on what exactly is the root of the problem we are dealing with, our Joe is being overly protective and not listening to us on walks, making it extremely difficult to walk with him. He offered several ways to dealing with the issue, and demonstrated to us. We then went out to practice this live and the results are amazing, there was such a difference after one session. Over the years we've tried many different trainers, and from the start, Jo & Graham have helped us resolve anxiety and separation issues with our other dog Nicki too, and also helped us through some difficult times before and after she passed away. They have done so with incredible dedication, support and understanding, even after the lessons and on the phone when needed, they are always happy to help. We would highly recommend them to anyone with any kind of issues with their dogs."
M.S., London, Middlesex 25th March 2018
Trainer's Comments:
We met this family when Joe was an adolescent Golden Retriever and they had an older sight hound Nicki as well. They had been through a very rough time as they had been evicted for the barking their dogs did when they were out, but were determined to put their dogs first and get to the bottom of what was going wrong. They were very open minded even though they had had other dog training advice which directly contradicted Jo's initial advice. (The barking was separation anxiety not territorial barking as advised)and were able to resolve the issues both dogs were experiencing. They also dealt with other issues they were experiencing with Nicki and she became a much happier and more settled dog. She had a truly lovely nature and unfortunately died of cancer while she was still relatively young. Joe has grown up into a fabulous dog but pregnancy has brought out the protective side of his nature. This is much more common than people think and can be dealt with when owners know how to behave when their dog is guarding. Needless to say we know these owners will put Grahams advice into effect and will keep in touch if they need further help.

"We have had 1 3hr session so far with a follow up beginning of april. Jo is very positive that Indie's problems can be corrected and left us with training to inforce and behavior to correct. looking forward to her next visit."
D.M., southend on sea, Essex 18th March 2018
Trainer's Comments:
Indie is a lovely looking small Bearded Collie Cross. She had a very uncertain start in life and had at least two homes before she was rehomed from a dog pound by her current owners. She has always been very fearful of men and unfortunately has nipped several male family visitors. For safety her owners have been locking Indie in the bedroom but she then becomes very distressed and destructive when visitors come. They have got to the point where they are reluctant to have visitors as she constantly barks at the same time. Her owners are very experienced dog owners and want to work on handling her fears. They are very open to how to handle Indie effectively and are willing to muzzle train her so that they can allow her to be with a man without the risk of injury while working on keeping her calm and under their control. She has responded very well and the next session we will be practicing with a volunteer man.

"Absolutely brilliant, noticed a difference after 3 hour session. She is still having her moments but doing so well and is much calmer."
G.E., Brentwood, Essex 2nd March 2018

"Here is a photo of Toby and Jack after a muddy run in the park. They are great friends and we all continue to benefit from the great help from Graham and Jo."
T.C., London 14th February 2018

"Very nice relaxed lesson and a good introduction. Lots to get on with and put our minds at ease. Looking forward to the next lesson!"
J.C., london, London 5th February 2018

"We got a new puppy and had no confidence after having major behavioural problems with our previous dog. Our family and friends made us think it was our fault so we didn't want to make the same mistakes again. It is good to have someone observe you and tell you what you are doing right and wrong in a non judgemental way. We can have the advice of a professional rather than get confused by lots of different conflicting opinions. I think Jo is worth every penny as she has instilled confidence in us and we have a really lovely well behaved puppy now."
N.A., Ongar, Essex 25th January 2018
Trainer's Comments:
These owners had a dog previously that was dog and people aggressive. They stayed in touch with the breeder so knew that rest of the litter had been put to sleep for both health and behavioural issues plus their own dog died young from health issues as well. They loved their dog and kept him despite lots of criticism and did their best in very difficult circumstances. As a result they have actually become very skilled dog owners and have done a fabulous job with their French Bulldog puppy. He is great with children, people and other dogs and is very quick to learn. He is a credit to them and their hard learned dog skills.

"Excellent. We got very good advice, felt supported, were given clear and informative instructions."
M.B., Bexleyheath, Kent 24th January 2018
Trainer's Comments:
This owner has a beautiful Chocolate Labrador that is particularly large for his breed. He was pulling his owner heavily on walks which made it almost impossible for her to walk him. He was also jumping at the grandchildren and trying to be "one of the gang" without realising his own size and strength. He needed to learn good manners and proper walking discipline. The owner and her son are well on their way to achieving this and getting a well behaved dog.

"We looked for Jo to help us with our St Bernard puppy. Bruno has been a different dog since Jo advised us on feeding and changing his food. She also gave us loads of tips on house and outdoor training which has worked really well. Whenever I text Jo she always replies with answers. We would highly recommend Jo"
O.H., Southminster, Essex 24th January 2018
Trainer's Comments:
When I first saw Bruno he was 7kgs and when I saw the family again less then 2 months later he had grown to 25kg. Keeping up with feeding is really important for fast growing breeds and his owner has stayed in touch as she was getting conflicting advice from people who did not understand how to deal with giant breeds. Bruno is coming on in leaps and bounds. His training is going really well. His owners always keep in mind that he may be big but he still is a puppy so give him the right guidance when he shows wariness and encourage him at all times.

"I found the training session really helpful in giving me the exercises to address Maurice's behaviour problems. They were not what I expected but were really effective and left me feeling reassured that I would be able to work towards an improvement. Jo visited me at my place of work later in the week (18th Jan) which I found extremely helpful so I could get a sense of how to use the exercises in context. I found the first home visit quite long but was good to feel I'd had the time to ask all my questions and practice the exercises with Jo. As my flat isn't very big however, I found the onsite visit to my work (Cafe in Deptford) better suited for the 'Watch me' cue. I was really impressed with how well Maurice reacted to the cues so quickly."
S.M., London 23rd January 2018
Trainer's Comments:
Maurice is a 3 year old French Bulldog and has become increasingly anxious over time walking on the lead with certain people who approach him. When worried he will lurch towards the person barking. He was generally very friendly in the cafe, but would also very occasionally bark at certain people. This was very worrying for his owner as she was not sure why he was behaving in this manner, especially as he had been very well socialised as a puppy. He is also very popular at the cafe with many people coming in specifically to see him. We do not always have the answer as to why a dog becomes anxious, but the key to reducing a dogs fears and anxiety is for the owner to take charge and gets the dogs focus. This is not quick as you are reprogramming a dog to look to the owner for guidance. In Maurice's case, he was very relieved for his owner to take the lead and give him clear instructions.

"Graham has made life so much for enjoyable for Toby the Brittany spaniel and for us his owners. Toby's behaviour improved from the first home visit. Graham gave us clear, practical advice to socialise Toby and work through his lack of confidence and frustration with other dogs. Graham provided reassurance and gave us the confidence to continue to work with Toby, even though he is a mature dog. Both Graham and Jo run an invaluable pack walk for their clients whose dogs have similar concerns. It allows the dogs to socialise in a safe environment with other understanding owners. The sessions allow owners to also share tips and advice. I would highly recommend Graham and Jo to all dog owners who want to understand their pets more and just enjoy the time with them more."
T.C., London 14th January 2018
Trainer's Comments:
These owners took on a very fearful 7 year old rescue Brittany Spaniel. Toby could not cope around other dogs and would try to drive them away by barking and would nip them if they came too close. This made walks very stressful. There is no quick fix for this and his owners have been diligently working with him building his confidence by practicing training techniques every day. The change has been remarkable. Toby has gone for a dog that could not be trusted to behave around other dogs to a dog that can run off lead and enjoy life. His owners have now taken on another rescue dog and both dogs live very happily alongside each other. Toby is not perfect and he needs keeping an eye on, but his owners can now enjoy their dog.

"Fantastic - we needed support introducing Jasper to my cat Bardo. Graham was excellent and after giving some very useful insights into dog psychology he provided us some very helpful training techniques to help the introductory process. Overall, we were very impressed and would highly recommend - Jasper is a changed dog!"
N.H., London 5th December 2017
Trainer's Comments:
Jasper is 4 year old Bichon Frieze who was rescued as a puppy from a Dumpster in New York City. This delightful little dog has been overwhelmed by his move to the UK and having a new home. He has never shared a home with another animal and the owners were finding it hard to introduce him to Bardo the cat. Once I had explained how to communicate with Jasper the introduction went quite smoothly and Japer and Bardo are now coming to terms with each other.

"A breath of fresh air after a stressful couple of weeks ! Jo arrived to having Buddy come out of another room to him barking and quite threatening. He calmed down quite quickly. Buddy is a rescue dog , Maltese, we have for 7 weeks. After 3 weeks he had bitten a grandchild and 3 weeks later a second grandchild. 2 nights before the visit he had bitten my partner and the night before the visit had bitten me. Jo identified his problems, he was ‘ resource guarding ‘ when he bit my partner ( he had approached his bed and food ) and when I was trying to clean his teardrop stains Jo identified that he didn’t like handling and was scared. Buddy had been groomed 2 weeks previously. This had obviously stressed him. He would get very stressed when we were leaving him, so we thought, but Jo told us this was excitement as he thought he was going out with us. We have been given detailed exercises to carry out with Buddy. Lots of information and tips.Jo was very relaxed during visit, made us feel at ease, took time to listen and answer all of our questions. Never did we feel her time was up ! she was supportive encouraging and very professional. Didn’t know when we booked if this was the right path for us, but would highly recommend this to anyone who has any concerns about their dogs behaviour. Thank you Jo !"
M.G., London 29th November 2017
Trainer's Comments:
Buddy was a "pound dog" who was picked up off the street and rehomed by a rescue once his 7 days were up. His fur was horribly matted and he was in a very poor condition when he came to his new owners. Rehomed dogs have often been traumatised and it takes time for new owners to build the trust of their dog and for the dog to be confident in meeting visitors. Handling can be very scary and Buddy had been very distressed by the essential grooming he previously needed. He clearly loves to spend time with his new owners so it will take time to break it down so he can learn that handling will not hurt him. He is worried by the male owner approaching what he regarded as precious (his bed and toys). This is not personal. Dogs often guard important items like bones and the solution is to make approaches to him safe and non threatening. Rehomed dogs do often have separation anxiety as they fear abandonment, but Buddy does settle when he is left. However, he gets very excited when people leave. He jumps and nips rather like a young puppy does and can also do this to get his owners attention. The owner did not see the biting of the grandchildren but he was trying to get attention after playing at the time. Safety precautions have been put in place (play pen and dog gates) so that Buddy can be supervised closely alongside training to get his focus. These owners have taken on a dog who has a lot of needs, but are willing to do the large amount of work that is required. He responded extremely well on the day and I am confident that over time they will have a much happier and more settled dog. They acknowledge that they will always have to take precautions so that he is not triggered to bite and are happy to do so as responsible dog owners.

"Graham spent 4 hours with us -it was a very thorough, focused and useful session. I liked how Graham tailored it to what we needed most and took a holistic approach to all the factors affecting Archie's anxiety. He was very careful, thoughtful and affectionate with Archie which is the most important thing for us."
C.C., Hackney, London 27th November 2017
Trainer's Comments:
Archie is a 10 month old Whippet. He became very nervous after castration which can happen when a dogs testosterone levels are reduced. He found it particularly challenging to meet strange dogs especially when on the lead. His owners are now rebuilding his confidence and teaching him how to behave appropriately. This is not a quick fix for fearful dog, but he is making good progress.

"We could not be happier with the outcome of our first training session!! Jo is incredibly hands on, non judgmental, straight talking and really takes the time to listen to your concerns. Jo also appreciates that every dog and family are different and that training sometimes needs a flexible approach to work for everyone. We will be working hard now to put everything on to practice (Jo makes everything look so easy!) And it is... once you have mastered things :) I can’t recommend Jo highly enough. She has given us the tools and confidence to ensure that we guide Teddy to being a happy, fun loving (but obedient) dog. Thanks Jo for everything. We look forward to seeing you again in a months time!"
M.B., Charlton, London 27th November 2017
Trainer's Comments:
These owners have a lovely Labradoodle who is a typical high energy adolescent dog. They have done some good basic training, but this was coming a little unstuck as he grew into a teenager who was pushing the boundaries. This is always difficult because dog training is not "one size fits all". It has to take into account the dog, its nature, how quick he or she learns and what environment the dog is living in. Teddy is very bright and responded really well to guidance and focus work. He loves to please and once he knew what was wanted he was really eager to engage in training.

"Where do we start.. Graham came to see us as we had introduced a 2 year old miniature schnauzer to our family 6 months ago and could NOT integrate her with our cats. We have never owned dogs before and were not aware of quite how badly we were struggling. Graham started our session with a very informative reason for why dogs behave the way they do and just why Lola was suffering as she was. He observed her quietly whilst listening to us and getting to know how our household works. We then had very comprehensive command training, taking us right back to basics and getting the heirarchy of the house back in the right order! By the end of the session, he actually had us bring one of the cats into the room with her and she did not make a sound, UNBELIEVABLE! We now have a very comprehensive training programme to follow for the next few weeks before our next session but more importantly the security of being able to contact Graham whenever we need. What started out with us gulping at the cost, we have very quickly learned that this is unbelievable value for money and extremely well spent. First class service which has led us to think we may well actually be able to live in harmony with all of our beloved pets!"
K.K., Banstead, Surrey 10th November 2017

"Graham was very thorough. The first session lasted 3hr 15min. We had identified two additional problems, namely, getting stressed in the car and refusing to get in and an inability to climb stairs!. Graham helped us with these issues. Alfie now happily travels, the stairs are still a problem. Alfie is responding quickly to the exercises he showed us and we are doing daily practise."
C.P., Orpington, Kent 21st October 2017

"Felt that Jo had lots of practical experience to draw on, was good with me and with Sinbad. Worthwhile session"
L.B., London 16th October 2017
Trainer's Comments:
This owner has taken on a 9 year old Border Terrier that she knew had issues with being left on his own. He has had several homes in his lifetime and has become very fearful of being abandoned as a result. Separation Anxiety is very distressing for both owner and dog and unfortunately there is not a "quick fix". Sinbad is also scared of men coming to the home which is common with fearful and anxious dogs. Sinbad's is very fortunate to have found a new owner who is committed to training him so that he learns to be comfortable on his own and that men are not a threat to him.



We use cookies to improve our website and your experience when using it. Cookies used for the essential operation of the site have already been set. To find out more about the cookies we use and how to delete them, see our privacy policy.

I accept cookies from this site.